Official statement to all ticket holders that were denied entry to Paul van Dyk at The Roxy:

Made Event would like to sincerely apologize for the inconvenience and disappointment caused. We did not sell more tickets nor have any more patrons in the venue than we've had at our previous PvD shows at the Roxy. Other shows, in fact where the Fire Department came and did not see a potential problem. If you notice on some of the message boards or on the review at Groovanauts.com, there are reports from people who attended stating that there was dancing room and that it was not as crowded as other events, or as Paul's last event at Crobar. To set the record straight; the Fire Department gave us permission to begin letting people in again after a little time had passed. As we were about to begin doing so, for reasons unbeknownst to us, the police instructed us to clear the street and not to let anymore people in for the rest of the night even though we were clearly way below capacity at that point.

Unfortunately this situation was out of our hands, and selling as many tickets as we normally do, we did not anticipate this problem. Again, our sincerest apologies. We acknowledge that the price of the refunded ticket does not take care of the disappointment, especially for people that traveled from afar. Needless to say this situation is completely unacceptable to us and we will be looking at ways to ensure that this never happens in the future.

Kind Regards,
Made